A simple cleaning routine helps hearing aids stay comfortable and reliable. The safest starting point is dry care unless the product guide says otherwise.
Daily cleaning steps
- Wash and dry your hands first.
- Wipe the outer shell with a soft dry cloth.
- Check the ear tip and sound outlet for debris.
- Keep charging contacts dry and clean.
- Store the device in its case when not in use.
What to avoid
Avoid water, alcohol, household cleaners, and sharp tools unless the specific product guide allows them. Moisture and harsh cleaners can damage small components.
When cleaning is not enough
If sound stays weak, distorted, or intermittent after cleaning and charging, contact support for troubleshooting or replacement-part guidance.